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Main Responsibilities:
- Handle spare parts sales and service-related parts requests from the sales team.
- Answer incoming phone calls promptly. If unable to respond directly to a client, leave an automated message and return the call without delay.
- Provide service advisors with accurate, error-free parts information including pricing based on standard air, ground, and express delivery options, along with lead time.
- Respond to service advisors’ requests in a timely manner by preparing and delivering quotations.
- Monitor stock levels for assigned brand(s) weekly and submit parts requisitions every Thursday using the approved format to the inventory coordinator.
- Accurately identify, supply, and order parts and materials as required by service advisors.
- Fully manage and process parts orders for the Oyu Tolgoi project.
Job Requirements:
- Bachelor’s degree in Business Administration, Mechanical Engineering, or a related field.
- Minimum of 2 years of experience as a service or parts advisor in an automotive dealership.
- Proficient in MS Office and ERP systems.
- Solid knowledge of automotive spare parts and components.
- Ethical, positive attitude, and well-organized with strong personal discipline.
- Advanced English proficiency.
Additional Information:
- Base salary + performance-based bonus + sales commission
- Opportunity to attend international brand training programs
- Health insurance package
- Employee transportation provided
- Discounts on MSM Group’s products and services