Author: Gerelmaa

As part of our commitment to environmental sustainability, MSM Group has implemented the “Zero Waste” initiative to reduce waste generated from our operations and promote the recycling of sorted waste. In 2023, we successfully recycled 9.1 tons of bags, 3.3 tons of metal packaging, 186 kg of plastic canisters, half a ton of plastic bags, 27 kg of batteries, 6,000 liters of oil, and other waste materials, which were supplied to recycling companies.

MSM Group has provided internal training on environmental and waste management to all employees, ensuring that all recyclable and special industrial waste is disposed of without causing soil contamination.

As part of our corporate social responsibility, MSM Group supports long-term projects and programs that make a real contribution to social welfare and development in areas such as health, the environment, and children’s education. These efforts are aligned with our social responsibility objectives.

Employee satisfaction is directly linked to customer satisfaction. MSM Group has identified enhancing employee satisfaction as one of its main objectives, resulting in the highest levels of employee and customer satisfaction in its 25-year history in 2023. To achieve this goal, we have implemented several initiatives:

Team Collaboration – MSM Group operates across specialized sectors and regions, including MSM Automotive, MSM Industrial, and MSM Betastar. Therefore, organizational activities that support collaboration among these sectors are essential. We have organized numerous events such as the MSM Naadam, quiz nights, sports competitions, and year end party etc. Collaboration is one of our core values.

Quarterly Town Hall Meetings – Open communication and information sharing with employees are fundamental to the sustainable development of any organization. In line with this principle, we hold quarterly town hall meetings to provide accessible information on operational performance, achievements, challenges, and our vision for the future. During these meetings, employees have the opportunity to engage with the Board of Directors and management, asking questions and receiving answers.

Talent Development – We continuously support our employees in their growth within the organization, encouraging them to learn new skills and expand their horizons. Additionally, we have implemented a 360-degree leadership program to promote learning and development among employees. Continuous improvement and development are among our cherished values.

Appreciation – We value and recognize the contributions of our employees to the company’s operations every day, celebrating their successes together. Showing appreciation and gratitude towards our employees is one of our key principles.

Compensation – We regularly align our employee incentives with industry best practices and inflation rates, adhering to a fair performance-based system.

By working at MSM Group, employees not only have the opportunity to engage with world-leading brands’ products and services but also to enjoy open communication, ongoing development, and the chance to expand their horizons as part of a supportive team.

Mental health is just as important as physical health. Therefore, MSM Group has declared 2024 as the year to prioritize the mental well-being of its employees. As part of this initiative, employees will be able to receive two free individual counseling sessions, attend training, and regularly access information on mental health.

In line with this effort, a training session was held in January on how to maintain emotional balance and better understand one’s own mental state. The session, titled “Personal Emotional Balance,” was conducted by D. Tsoogzolmaa, Director of the Psychiatry and Psychology Center.

Each year, the NGO Lantuun Dohio implements the “Magic Bag” campaign during the holiday season, supporting various initiatives aimed at protecting and promoting children’s rights.

As part of its commitment to corporate social responsibility, MSM Group joined the “Magic Bag 2023” campaign by contributing 3,000 units of Ocean Spray juice, along with financial support. MSM Group also participated in the distribution of the gifts by vehicle.

Supporting long-term projects that enhance the welfare of society, children’s rights, education, and development is a key goal of our corporate social responsibility efforts.

As part of the “Monthly Speaker Talks” program, which aims to provide valuable knowledge to MSM Group employees each month, November’s session focused on Disability and Equality. The training, led by B. Boloroo—an expert from the Ministry of Family, Labour, and Social Protection and an international trainer—covered key topics such as the concept of disability, social challenges faced by people with disabilities, and the importance of creating an inclusive society with equal access for all.

A powerful message shared during the session emphasized that disability is not who someone is, but a societal barrier that limits participation and can lead to isolation. By changing our attitudes and working to improve our environment, we can help create a more inclusive and accessible society.

We extend our sincere gratitude to B. Boloroo for sharing invaluable insights and knowledge with our team.